Shipping and Refund Policy

Last Updated: January 2026

Thank you for choosing QuizLoop. This Shipping and Refund Policy explains how purchases, access delivery, and refunds are handled on https://quizloop.in.

By making a purchase or using paid services on QuizLoop, you agree to the terms outlined below.

1. Nature of Services

QuizLoop is a digital platform that provides online services such as:

  • Online test creation
  • Test assignment to users
  • Category-wise practice quizzes
  • Performance tracking and insights

All services offered on QuizLoop are digital in nature. There are no physical products involved in any purchase.

2. Shipping Policy

Since QuizLoop provides only digital services:

  • No physical shipping is required
  • No courier, delivery, or logistics services are involved
  • Access to paid features (if applicable) is provided online only

Once payment is successfully completed, access to the purchased digital services or features will be enabled within the user’s account as per the plan details.

3. Refund Policy — No Refund Policy

All purchases made on QuizLoop are final and non-refundable. Due to the nature of digital services:

  • Once access is granted, it cannot be revoked
  • Services are instantly available for use
  • There is no return or exchange possible

Therefore, no refunds, cancellations, or chargebacks will be provided under any circumstances.

4. Cancellation Policy

  • Users may choose to stop using the platform at any time
  • Cancellation of usage does not entitle the user to any refund
  • Any remaining validity or access period will continue until expiry

5. Payment Issues or Errors

In case of:

  • Duplicate payments
  • Technical payment failures
  • Payment deducted but access not granted

Users are requested to contact our support team with relevant transaction details. Valid issues will be reviewed and resolved appropriately, which may include access correction where applicable.

6. Changes to Pricing or Plans

QuizLoop reserves the right to:

  • Modify pricing
  • Introduce or remove plans
  • Update features associated with any plan

Such changes will not affect purchases already completed.

7. Policy Updates

QuizLoop may update this Shipping and Refund Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of the platform after changes indicates acceptance of the updated policy.

8. Contact Us

For any questions regarding this policy or payment-related concerns, please contact us:

Email: info@quizloop.in

Website: https://quizloop.in

Address: 117, 2nd Floor, Raghuleela Mega Mall, Kandivali West, Mumbai 400067, India